Frequently Asked Questions


Q:
Is Ways to Wellness open to the public?

A: Yes, anyone is welcome to use our services. You don’t have to be a Fairview patient.

Q: Will my health insurance pay for Ways to Wellness?

A: We do not bill insurance companies for our services. We accept health care spending (HSA) and flexible spending account (FSA) credit cards, or we are happy to provide a certificate of completion and receipt if you would like to submit them to an FSA or other insurance-based wellness program.


Q: Where is Ways to Wellness located?

A: Woodwinds Health Campus in Woodbury: 1825 Woodwinds Drive, Woodbury, MN 55125.


Q: When do packages expire?

A: Most of our packages expire 12 months from the date of purchase. Please check the expiration date of your package before purchasing.


Q: Can I get a refund for any unused visits?

A: No. Refunds are not available for any unused sessions or appointments.


Q: What is the cancellation policy?

A: We have a 24-hour advance-notice cancellation policy for most classes. Cooking classes, however, must be cancelled at least 1 week in advance. At Ways to Wellness, we call this our "accountability policy." We believe in the power of accountability and that adhering to scheduled session times is important. If you cannot physically make it in for your appointment, you can request a phone session instead.


Q: Can I bring my newborn or toddler with me to my appointments?

A: We recommend that you come to each of your appointments by yourself in order to gain the most benefit — and to be truly present. We do understand special circumstances may arise, and we’ll work with you the best we can.