Frequently Asked Questions About Urgent Care

What is urgent care?

Urgent care is a convenient alternative when your regular clinic is closed or you can't see your doctor as soon as you would like. Fairview Urgent Care is for non-emergency problems such as:

  • Sore throats and minor illnesses
  • Infections
  • Sprains and fractures
  • Cuts, bruises and burns 
You do not need to be a regular Fairview patient. No appointment is necessary.

Who will care for me?

Fairview Urgent Care is staffed with experienced doctors, physician assistants and nurse practitioners. Each urgent care is equipped with laboratory and diagnostic X-ray services. On-site pharmacy services are also available at most locations.

How long will I have to wait?

While we do operate on a first-come, first-serve basis, patients are evaluated as they walk in. Those with severe conditions will be seen first. Our staff will alert you to the approximate wait time when you arrive and will update you if the situation changes. We provide an estimated wait-time online; however please know this is an average of current wait times and times can change based on the severity of conditions and the number of new patients. 

What if I’m not sure where to go?

We encourage you to call 855-FAIRVIEW anytime and choose the option to speak to a nurse. They will help advise on the appropriate level of care and locations near you.

What happens after I leave urgent care?

You'll be advised about all follow-up procedures and notified about any abnormal lab work or X-rays. A record of your treatment may also be sent to your primary care doctor, who can provide necessary follow-up care.

What forms of insurance and payment do you accept?

Fairview Urgent Care accepts most health plans, cash, personal checks, Visa and MasterCard.

When should I go to the emergency room?

Use a hospital's emergency department for serious or life-threatening problems. Call 911 or go to your nearest hospital emergency room if you have:
  • Chest pain
  • Severe abdominal pain
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness or loss of coordination or balance
  • Sudden blurred vision
  • Numbness in the face, arm or leg
  • Sudden, severe headache
  • Deep cuts or bleeding that won’t stop
  • Coughing up or vomiting blood
  • Severe burns
  • Seizures