Mail Service Pharmacy

Making life easier by delivering medications to you

Two options: Call our representatives at 612-672-5261 or 1-866-377-6245 (toll-free) OR complete and mail our one-page application form.

Convenience at no extra charge

URAC AccreditedWe will ship your order to your home* within five days or less of receiving your valid prescription. At your request, we will work with your current pharmacy to move your prescriptions to Fairview Mail Service Pharmacy. Orders are shipped at no extra charge and arrive in un-marked, tamper-resistant packaging. We can usually fill prescriptions with 90-day quantities, saving you a monthly chore.

*May be restricted under some insurance plans. We will verify on your behalf.

Quality

Fairview Mail Service Pharmacy supplies the same high-quality, FDA-approved medications found at our retail pharmacies.

Customer Service

Our representatives are standing by to answer any of your questions and concerns. Pharmacists are also available to speak with you about your medications. Call us at 612-672-5261 or 1-866-377-6245 (toll free) Monday through Friday, 8:00 a.m. - 7:00 p.m. (Central Time) or Saturday 8:00 a.m. - 4:00 p.m. (Central Time).

Ordering Refills

It's easy to order refills. Just mail back the pre-printed order that comes with each shipment, or call 612-672-5261 or 1-866-377-6245 (toll free). You can also order refills online or by using our mobile app downloaded at m.myfairviewrx.org.

Get Started

To get started, call our representatives at 612-672-5261 or 866-377-6245.
Monday through Friday, 8:00 a.m. to 7:00 p.m. Central time
or Saturday 8:00 a.m. to 4:00 p.m. Central time.

OR

Complete and mail our one-page application form to:

Fairview Mail Service Pharmacy
711 Kasota Ave SE
Minneapolis, MN 55414

Frequently Asked Questions

How do I start using the Fairview Mail Service Pharmacy?

Phone: To begin having your prescriptions delivered to your home or other location, call us at 1-866-377-6245 (toll free).
By Mail: Print out the Application Form - complete the information required and mail it with your doctor's prescription enclosed.
If you need to start your medication right away, please have your physician complete two prescriptions. One prescription needs to be written for a one-month supply to bring to your local pharmacy. The 2nd prescription must be specifically written for a 3 month supply by your physician. Mail the prescription for the 3 month supply along with the participant profile.

How do I transfer a prescription from another pharmacy?

Phone: Call us at 1-866-377-6245. We will gather the required information and complete the transfer on your behalf.
Online: Use the online transfer form and choose "Mail Service" from the top of the locations menu.
NOTE: Prescription transfers cannot be submitted at the myfairviewrx website.

How do I get additional refills through the Fairview Mail Service Pharmacy?

By Mail: Mail back the pre-printed order form that comes with each shipment.
Phone: Call 1-866-377-6245.
Online: Go to myfairviewrx, click "Quick refill" and choose "Get my prescription by Mail Prescription Order" (not "Store Pickup). Or, register for an account for additional features such as automated refill reminders.
NOTE: Each family member requires a separate email address to log in.

How is confidentiality ensured?

Your medication will be sent to you in a plain package with a return address only.
The pharmacy name will not be listed on the package.

How do I pay for the service?

Copayments may be made by credit card. Credit card information must accompany your prescription request.

How long will it take to receive medications through the mail service?

You can expect to receive your medications 3 to 5 days from the time we receive your valid prescription order. If you need your medication sooner, call 1-866-377-6245 to discuss your options and make new arrangements if necessary.

Is there a charge for postage?

For regular mail delivery, there is no charge for postage.

Can I talk to a pharmacist?

Yes, just call 1-866-377-6245.
Our pharmacists are available Monday through Friday, 8 a.m. to 7:00 p.m. and Saturday, 8:00 a.m. to 4:00 p.m. (CST).

How do I access my medications if there is a delay, I have an emergency situation, or a disaster occurs?

If there is ever a question about your order, or what to do about your care in any situation, please contact the pharmacy and we will assist you. We will work with you and your care team to develop a plan to ensure you have access to your medications.

How do I find out about the status of my order, including delays?

If there is ever a question about your order, or what to do about your care in any situation, please contact the pharmacy and we will assist you. If we know a delay with your order will occur, we will contact you to discuss the delay and make new arrangements if necessary.

How do I dispose of unwanted medications?

See instructions on Managing Unwanted Medications from the MPA.

How do I dispose of needles and syringes?

See instructions at the MPA's Disposing of Needles and Syringes guide.