The Spiritual Health department at HealthEast St. John's Hospital offers compassionate spiritual support to patients and their families during times of illness, surgery and life's many transitions. Our chaplains and volunteers recognize that the spirit needs care to restore health and wellness to the body.
Chaplains offer support to people of all faiths by listening, praying, facilitating communication and helping resolve ethical concerns. A conversation with a chaplain may identify spiritual resources that offer comfort, strength, meaning, reconciliation and hope.
Chapel: Our chapel is located on first floor between the cafeteria and the patient tower. The sacred and welcoming environment features stained glass windows and a soothing water element. A faith resource display offers a variety of religious materials.
We invite all patients, family and friends to attend a noon prayer service Monday, Tuesday, Wednesday and Friday in the chapel. A Catholic Mass is celebrated each Thursday at noon. Chapel services can be viewed in patient rooms on channel 18. Prayer request cards are available inside the chapel entrance.
Additional Resources: The Spiritual Health department also offers the following resources:
All services held in the chapel are broadcast throughout the hospital on channel 14.
All rooms are equipped with a telephone and local calls are free. You may bill long distance calls to your home or credit card, or call collect. To make a local call from the phones in any of our patient or waiting rooms, dial "9" for an outside line.
If you'd like to call a hospital patient but don’t know the patient’s phone number, call the hospital operator at 651-232-7000, and your call will be transferred. If you know the patient’s phone number, you can call his/her room directly any time. We suggest calling between 7:00 a.m. and 10:00 p.m. to allow the patient to rest and keep sleep disturbances to a minimum.
Cell phone use is not allowed in patient rooms and is limited in other areas at St. John's. Please ask staff if you are in an area where cell phone usage is permitted
Dining by Design, HealthEast’s inpatient room service offers guest trays for patient visitors. Orders are taken by the Room Service Ambassador by calling the number listed on the menu.
Our Northeast Crossings cafeteria is located on the first floor and offers a selection of meals, snacks and drinks. Microwaves are also available.
Hours: Monday through Friday – Breakfast: 6:30 to 10:45 a.m., Lunch 11:00 to 11:45 a.m., Dinner: 4:30 to 7:00 p.m. Saturday, Sunday and holidays – Breakfast: 7:00 to 9:30 a.m., Lunch: 11:00 a.m. to 1:30 p.m., Dinner: 4:30 to 7:00 p.m.
Vending Machines: Vending machines are located on the first floor next to the courtyard and are available 24 hours a day.
We are a fragrance and smoke-free facility. Smoking is not permitted anywhere on the hospital campus.
St. John's Gift Shop is located on first floor near the main entrance and across from the information desk. Stop in to pick up a quick floral arrangement, gift, card, magazine or snack. The selection of gifts is unique: whimsical, seasonal, fun and more! Gift shop hours vary depending on volunteer availability. Call our Welcome Center for information about current hours: 651-232-7228.
St. John's provides wireless Internet access so patients, family members or other guests can use the Internet on site.
Please note that St. John's cannot guarantee the security of information sent over the wireless network. Also, websites considered inappropriate will be blocked.
A number of hotels are located near St. John’s Hospital. Many offer reduced rates for families of St. John’s patients and families. For details and rates, please contact the hotels directly. Rates are subject to change.See hotels near St. John’s Hospital.
Family and friends play an important role in the healing process and are welcome to visit. However, we ask that you are respectful of the patient's need to rest during recovery.
Our main entrance is open from 5:00 a.m. to 8:00 p.m. Monday through Friday and 8:00 a.m. to 8:00 p.m. on weekends and holidays.General Visiting Hours: 8:00 a.m. to 8:30 p.m.
ICU Visiting Hours: Immediate family only — One or two visitors at a time for 15 minutes per hour. Visits by children under 12 years old or other exceptions are at the discretion of the physician and nurse. Please note that visitors may be restricted at the request of the patient, during invasive procedures, during the first hour after surgery (at the nurse's discretion), and/or during change of shift or rounds (7:00 to 8:00 a.m., 3:00 to 4:00 p.m., 7:00 to 7:30 p.m. and 11:00 to 11:30 p.m.).
Maternity Care: Parents, grandparents and siblings of the baby may visit at any time. Suggested visiting hours for extended family and friends are daily: 2:00 to 4:00 p.m. and 7:00 to 8:30 p.m.