Frequently Asked Questions
Like many other health systems across the country, our system faces long-term financial challenges. Our response to the COVID-19 pandemic, while necessary for the health of our communities, only increased those challenges. More importantly, our country’s health system is broken. It is unaffordable and inaccessible for too many people, and it hasn’t evolved to meet today’s care needs and opportunities. We need to find new ways to deliver high-quality healthcare that are affordable, accessible, and just plain easier for everyone involved. Our actions include new strategic investments and cost reduction measures that will help us keep meeting the needs of our community today and into the future. These changes will also allow us to continue fulfilling our promise to bring breakthrough healthcare to people across Minnesota and Western Wisconsin.
The following primary care clinic locations are closing effective December 4, 2020. Click here for a map of our primary care clinic changes.
- Columbia Heights
- Downtown St. Paul
- Grand Avenue
- Hugo (HealthEast - 14688 Everton Ave. N)
- Integrated Primary Care
- Lino Lakes
- Pine City
- Xerxes (Bloomington Lake, Xerxes)
- Ellsworth (WI)
- Spring Valley (WI)
- The following pharmacy locations are closing effective Dec. 1:
- Columbia Heights
- Hiawatha (Minneapolis)
- Lino Lakes
- Rush City
EmPATH stands for Emergency Psychiatric Assessment, Treatment and Healing. Too often, people experiencing mental health emergencies end up in emergency departments for urgent mental health needs. EmPATH is a patient-centered innovation and new way of caring for those experiencing emergency mental health needs. Our model offers psychiatric patients specialized care in a safe, calm, healing environment with immediate access to mental health professionals and direct connections to outpatient treatments. We will open the first of our planned EmPATH units at Southdale Hospital in early 2021.
Read more about our vision for EmPATH mental health care here.
Learn more about the improvements we're making across our health system to better serve you.
We will close the Ways to Wellness program at the end of 2020. Through this transition time, we remain committed to you, our clients. We hope you will book sessions and continue to see your coaches and chef over the upcoming and final weeks of operation. We are winding down through the end of the year and will continue scheduling appointments through December 18.
We are proud of the impact this program has had among the people it served since its launch in 2006. We will continue to apply the learnings and momentum it attained in other ways as we continue toward our vision for a health system that helps our patients and communities achieve health and wellness. Whether you have been a client with us for one class or for several years, thank you for making us part of your wellbeing journey.
Click here to read more about our Ways to Wellness changes.
Read more about the changes in the message from James Hereford, Fairview President and CEO, on the main Future of Fairview page. Be sure to follow us on social media to stay connected to the latest information about our health system.