Medical Transportation

Our Approach

We offer medical transportation services through HealthEast Medical Transportation, a leader in emergency medical services (EMS) and scheduled medical transportation for over 130 years. The Twin Cities trusts us for wheelchair transport as well as and basic, advanced and critical care life support transportation.

We handle more than 40,000 calls annually. Our state-of-the-art communications center is the first point of entry for all emergency and non-emergency calls. When seconds count, dispatchers quickly determine the closest available EMS unit. Using Global Positioning System (GPS) technology, ambulances are tracked by location.

Our ambulance teams are staffed by some of the most experienced paramedics and emergency medical technicians (EMTs) in the region, helping to make us a leader in Minnesota for emergency and non-emergency ambulance service.

Services we provide

Advanced life support

Our advanced life support (ALS) transportation provides vital support for our:
  • 911 primary service area in Dakota County
  • Interfacility transports
  • Basic life support (BLS) ambulance
  • Special event standbys

ALS crews are staffed with nationally-registered paramedics. Our critical care units are staffed with certified critical care paramedics (CCP-C) or flight paramedics (FP-C). Critical care paramedics complete extensive training that includes: advanced hemodynamic monitoring, balloon pumps, left ventricular assist devices, advanced ventilator management, advanced pharmacology and care of special populations such as neonates and pediatrics.

ALS units provide:

  • advanced airway management
  • advanced cardiac life support (ACLS)
  • advance medical life support (AMLS)
  • pre-hospital trauma life support
  • critical care
  • rapid sequence induction (advanced airway procedure)
  • primary angioplasty pathways
  • 12-lead EKG performed in the field
  • stroke pathways utilizing the Los Angeles Pre-hospital Stroke Scale (LAPSS)
  • neonatal team with state-of-the-art isolette
  • medication infusion processes
  • multi-system trauma management

MedKab (wheelchair transport)

As one of our customers stated, "MedKab is a compassionate ride from point A to point B." We have to agree. With more than 40 years of experience, we know understand the importance of safely and securely assisting our clients.

Each MedKab vehicle is:

  • certified by the Department of Transportation (DOT)
  • equipped with multiple communication options
  • capable of accommodating more than one wheelchair or scooter
  • equipped with a hydraulic lift for increased safety
  • outfitted with plush interiors for added comfort

Many of our drivers are nationally registered emergency medical technicians (NREMTs) and receive ongoing education.

All MedKab drivers:

  • wear a standardized uniform
  • carry a photo ID at all times
  • undergo background checks
  • have yearly reviews
  • get physical exams

How to request a transport

Call 651-232-1717 to reach our communications center, which is professionally staffed 24 hours a day, 7 days a week. Our dispatchers will guide you in determining the level of care that is best suited to transport your patient.

-If the patient's condition warrants an emergency response, you will be directed to call 911.

-If the patient's condition is not life threatening, the dispatchers will require the following information:

  • Reason for transport
  • Time patient will be ready for transport
  • Patient name
  • Location (floor, unit, room number)
  • Destination
  • Special equipment required (vent, medication pump)
  • Bariatric transport (greater than 350 lbs)

To help ensure we have detailed patient information, please have a face sheet ready for our EMTs or paramedics when they arrive.