Enhanced COVID-19 visitor restrictions at M Health Fairview clinics and hospitals

New policies are in place to protect our patients and prevent the spread of the virus

M Health Fairview Southdale

To protect our patients from the flu and other common illnesses, M Health Fairview locations enforce visitor restrictions year-round. Due to the spread of COVID-19 in Minnesota, we have taken additional steps to ensure the health of our patients, including the implementation of enhanced visitor restrictions at all M Health Fairview locations. View a list of our locations here.

Hospital and clinic visitor restrictions

Visitors are not allowed at M Health Fairview hospitals and clinics. In special circumstances, some exceptions are allowed. See additional guidelines below.

We understand these measures may be difficult for our patients and families. Our top priority is to protect the health and safety of the people under our care. Patients are encouraged to work with their care team to find other ways to connect with loved ones.

  • Visitors are not allowed for patients diagnosed with COVID-19 or symptomatic patients suspected of having COVID-19. Exceptions may be made for end-of-life care, pediatric, and obstetric patients.
  • People who are sick or showing symptoms of COVID-19 are not allowed to visit patients.
  • No visitors under age 18 are allowed.
  • Patients with disabilities may have a designated support person and service animal accompany the patient. Family members, service providers or other people with knowledge about the needs of the person with a disability may serve as the designated support person.
  • Visitation hours for inpatients are 8 a.m. to 6:30 p.m. Pediatric and obstetric patients do not have restricted visiting hours.

Adult Patients:

  • No visitors are allowed.
  • One or two visitors may attend a patient discharge meeting for hands-on training.

Labor, Delivery, and Post-Partum Patients:

  • One support person, age 18 or older, is allowed. It must be the same person for the patient’s entire stay.
  • Visiting hours are not restricted.

Children under 18:

  • Two visitors are allowed for hospital visits, emergency department visits, and surgeries or procedures. They must be the same individuals for the patient’s entire stay.
  • One visitor is allowed at clinic appointments and radiology.
  • One visitor is allowed in inpatient mental health and addiction care.
  • Children who test positive for COVID-19 or are suspected of having COVID-19 can only have one visitor.
  • Visiting hours are not restricted.

Mental Health and Addiction:

  • No visitors allowed for adult patients.
  • For children under 18, check with your care team about visitation.

End-of-Life Care:

  • Two visitors are allowed at a time when a patient is dying.
  • No more than six visitors total can come each day.

Acute Rehab/Transitional Care Unit:

  • One visitor is allowed in limited circumstances. Please check with your care team.

Masking, screening, and safety

If you are approved for a visit, please follow these guidelines.

Masks are required for all patients and visitors to our facilities, with exceptions for children under age 2, those with health conditions who cannot wear masks, and those needing emergency care. This is to protect you and other patients and staff. You will need to reschedule your visit if you are not wearing a mask, unless it is an emergency. If you are unable to wear a mask and do not need emergency care, we suggest arranging for virtual care through Oncare.org. Learn more about our masking standards.

All visitors to our hospitals and clinics will be screened for symptoms and COVID-19 risk at each visit. You cannot visit if you have a fever, cough, shortness of breath, muscle aches, headaches, sore throat, or diarrhea. Watch for signs at the location you are visiting for more information. 

Clean your hands with alcohol-based hand sanitizer when you arrive and leave. Stay at least six feet away from others during your visit, and please go directly to and from the room you are visiting. Stay in the patient’s room during your visit. You may be asked to step out briefly for patient procedures.

Leave bags, jackets, or belongings at home or in the care.

Connecting with loved ones 

We understand that not being able to visit loved ones is difficult. We encourage patients to work with their care team on alternative methods to connect and give and receive support. Learn how you can connect virtually with your loved one during these times through our handout.

CONCERNED THAT YOU MAY HAVE COVID-19? LEARN MORE ABOUT THE DISEASE, AND FIND OUT HOW YOU CAN USE ONCARE.ORG, OUR 24/7 ONLINE CLINIC, TO GET SCREENED AND TESTED.

No preventive vaccines are currently available for the virus causing COVID-19. Help us reduce the risk of COVID-19 transmission by taking these steps:

  • Wash your hands often with soap and warm water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. 
  • Use an alcohol-based hand sanitizer with at least 60 percent alcohol if soap and water are not readily available. 
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. 
  • Avoid close contact with people who are sick.
  • Stay home if you’re feeling sick.  

Stay up-to-date on the COVID-19 pandemic by visiting the Minnesota Department of Health’s website or the Centers for Disease Control and Prevention resource

Deliveries for patients and permitted visitors

Due to infection prevention concerns, food, flower and gift deliveries are not allowed at our hospitals at this time. However, permitted visitors can bring food, flowers, or gifts with them when they visit.

Valet services

Due to safety concerns around COVID-19, M Health Fairview cannot offer valet services to all patients at this time. However, we do still offer valet services for patients with mobility limitations at the following locations (hours of operation included):

The cost for valet services will remain the same as before. 

If you prefer to self-park, tickets do not need to be stamped for validation. Parking equipment is already set for reduced hospital rate. For questions or concerns regarding these valet changes, please email MHValet@cornerstoneparking.com  

See addresses and maps for available parking below.

  • M Health Fairview Clinics and Surgery Center – Minneapolis
    Oak Street Ramp: 401 Oak Street SE, Minneapolis, MN 55415 (MAP)

  • M Health Fairview Southdale Hospital
    East Ramp: 6401 France Avenue S., Edina, MN 55435 (MAP)

  • M Health Fairview St. Joseph’s Hospital
    10th Street Ramp: 59 W. 10th St., St. Paul, MN 55102 (MAP)

  • M Health Fairview University of Minnesota Masonic Children's Hospital
    Green Garage: 2450 Riverside Avenue, Minneapolis, MN 55454 (MAP)

  • M Health Fairview University of Minnesota Medical Center, East Bank Campus Unit J/Main Hospital
    Patient and Visitor Ramp: 601 Delaware St. SE, Minneapolis, MN 55414 (MAP)

  • M Health Fairview University of Minnesota Medical Center, West Bank Campus
    Gold Garage/Rehab Building: 2512 S. 7th St., Minneapolis, MN 55454 (MAP)

  • M Health Fairview University of Minnesota Medical Center, West Bank Campus West Circle/adult education
    Red Ramp: 616 24th Ave. S., Minneapolis, MN 55454 (MAP)


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