Why on-site wellbeing services matter

Consistency and personalized care for your employees

Employee with well-being advisor
For too long, employees with depression and anxiety have felt the need to hide their symptoms from colleagues and supervisors as they struggle though the daily demands of work. The result is a decline in your organization’s productivity and an increase in absenteeism. 

Eventually, many of these employees will land in a doctor’s office or emergency room. Relying on urgent care or an expensive ER visit for mental health issues isn’t practical or sustainable. 

As an organization committed to supporting the total well-being of your staff, wouldn’t you rather offer employees a confidential, quick, convenient way to get help – while simultaneously saving you money?

The care employees need, when they need it

“A physically thriving, financially secure, emotionally balanced, and socially connected workforce is a more competitive one,’ according to a recent Willis Tower Watson study. Of the organizations surveyed for the report, 61% plan to create a company-wide behavioral health strategy or action plan.

  For every $1 put into increased treatment for common behavioral and mental health issues, says a World Health Organization report, there’s a return of $4 in improved health and workplace productivity.

But the counseling offered in traditional EAPs – where employees get only a certain number of sessions or may have to wait for access to a counselor – isn’t designed to offer the consistent care and results of on-site, personalized counseling.

In this new model, services provided by an on-site advisor dedicated to your organization aren’t billed to insurance. Common conditions that an on-site advisor could help with include:

  • Work-related stress
  • Acute depression or anxiety
  • Chronic depression or anxiety
  • Behavioral health disorders
  • Insomnia
  • Chronic medical conditions known to cause depression and anxiety

Your counselor for your company

Giving employees the ability to work with a dedicated counselor – familiar with your organization, your mission, your people – empowers employees and encourages follow-through. 

“I’m on site eight hours a week,” says Heidi S. Telschow, a Behavioral Health & Well-Being advisor. “Employees can schedule appointments on their lunch break or later in the afternoon, and are supported by senior leadership in taking this time.”

In addition, Heidi explains, employees have the advantage of working with one counselor for an unlimited number of visits, giving them consistency as they cope with their issue. The personal connection matters.

A global study of workplace assistance programs in over 200 countries found that “even though many of the participants had access to multiple channels for support – including email, chat, SMS, video, and telephone – 80% preferred an in-person meeting.”

Equally important, Heidi says, is that the advisor is “a visible face within the company,” putting on seminars and events to promote use of the program.

 All the advisors from Fairview’s Behavioral Health and Well-being program are master’s-degree level clinicians.

 “We are trained to handle, screen, and diagnose a wide range of conditions if patients need to be referred for care beyond the scope of this program,” Heidi says. “It is much more robust and accessible than a traditional EAP.”

To learn more about how an on-site well-being advisor can change your workplace, request a consultation.

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