When the Product You Install Saves Your Own Life

Lifeline was there for Dan one cold, snowy morning

Lifeline; Seniors; Independent Living

Dan Johnson takes pride in helping seniors live independently by installing Lifeline, Fairview's personal medical alert service. He believed in it so much, he became a customer himself.

And early one cold and snowy morning, that decision likely saved his life. 

Another day at the office 

At the age of 76, Dan owns a remodeling and snow plowing business in addition to working at Fairview.

One morning at about 4 a.m., Dan was plowing a back alley in downtown Red Wing. And like most days when plowing, he cranked the heat in the truck to keep ice from building up on the windshield—so he wasn't wearing a coat.

“I had to get out of the truck to move a few garbage cans to finish my route," Dan recalls. "And the next thing I remember, I was in the back of an ambulance.”

Dan had slipped on the ice and hit his head on the concrete. That’s when Lifeline came to his rescue.

Supporting our communities

Since starting in 1982 with just 10 users, Lifeline now serves more than 4,000 people in the seven-county metro area. The affordable, subscription-based service starts at as little as $39 a month. 

Lifeline is designed to be easy, including installation. You can install it yourself or use one of Fairview's professional installers, then you wear a waterproof pendent around the house or on-the-go. If help is needed, simply press the button and a Lifeline associate answers. They'll contact a neighbor, family member or emergency services, based on your circumstances. 

"It truly gives everyone peace of mind that if their loved one ever needs help, they’ll be taken care of,” says Deb Valley, manager of the Lifeline program. 

A happy ending for Dan

The pendent Dan was wearing also had AutoAlert technology, which detected his fall and immediately connected him to the Lifeline Response Center. They repeatedly asked Dan if he was okay. 

Hearing no response, that's when they contacted emergency services.

And the best part: Because Dan's pendant was equipped with GPS, the emergency team knew right where to find him.

“I’d hate to think about what could have happened if I wasn’t wearing my Lifeline pendant,” Dan says. “All I can say is, help was there when I needed it the most.”

To learn more, call 952-885-6185 or visit the Lifeline web page

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