Some clinics transition to virtual care

To fight the spread of COVID-19 and preserve supplies, several primary care clinic locations switch to online, phone and video appointments

M Health Fairview Clinic - Lake Street

To slow the spread of COVID-19, M Health Fairview is moving several of our primary care clinics to a “virtual first” model, beginning Friday, March 27. This transition will help patients remain at home, while preserving critical personal protective equipment for those providers who need it most.

The new care model leverages OnCare.org, our 24/7 online clinic, as well as phone and video, to provide our patients with the same quality care they would receive during an in-person visit. Patients can meet with their provider virtually and receive a care plan from the comfort and safety of their own homes. Several clinics will transition to virtual care, while a number of M Health Fairview clinics will remain open for those whose health concerns require an in-person visit.

Clinics that will transition to virtual care are:

What should you do if you need care?

Those who have an already-scheduled appointment will be contacted by their provider or clinic team for instructions. We’ll tell you whether your appointment will take place virtually or whether you should plan for an in-person visit at a different M Health Fairview clinic location.

Those who need a new appointment should continue to contact our appointment line as you normally would. Our team will help you schedule a virtual or in-person visit and provide you with the instructions you’ll need for your visit. If you are experiencing COVID-19 symptoms – or symptoms of a respiratory illness – you can be screened at OnCare.org at no out-of-pocket cost to you.

The impact of COVID-19 on our community continues to evolve. As we monitor the situation, we may transition additional clinics to virtual care to protect our patients and our care teams.

Our teams have been hard at work to ensure your virtual visit provides much of the same experience you’re used to when you visit us in person. We are grateful to our patients and our care teams for their flexibility as we work together to reduce the spread of COVID-19.

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