Everyone – including, patients, visitors, couriers, vendors, providers, and employees – who enters one of our hospitals, clinics, or other locations is expected to wear a mask. Universal masking helps protect you, our patients, and our staff.
Why are masks expected?
Wearing a mask is an effective way to prevent disease transmission. It’s important for patients and staff to reduce the risk of spreading COVID-19 by wearing a mask.
What type of mask is allowed?
Homemade masks, ear-loop masks, and clothing such as a bandana or scarf that covers your nose and mouth are acceptable. Learn how to make a mask.
Will I be refused care if I don’t wear a mask?
We expect you to wear a mask when coming to our facilities, but you will not be refused care. This is to protect you and other patients and staff.
If I don’t have access to a mask, will you provide one when I arrive for my appointment?
We have a limited supply available for patients who don’t have access to a mask or clothing that can be used as a mask. If possible, please come to your appointment with your own mask. If you’re able to help us with our supply of homemade masks, here are the instructions
and where to drop off your donation
If I receive a mask to use at one of your locations, where do I return it?
If we give you a homemade mask, it’s yours to keep. You may use it when in public, and you should wear it if you need to return to the hospital or clinic.
How long can I wear a homemade mask?
Homemade masks are reusable. Wash the mask daily in a in washing machine with hot water and soap or detergent that doesn’t leave a residue. Dry on hot. Dispose of your mask if gets damaged (e.g. torn, wet, or visibly soiled) or if it becomes difficult to breathe through.
Is it safe for me to come to my appointment?
Yes, we are taking every precaution necessary to protect patients and staff, including the expectation that everyone wears a mask and practices social distancing.