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Planning a hospital visit
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Common questions about your hospital visit

If you are planning a hospital visit, the following information will help you understand how to pre-register to simplify the check-in process.

How do I register online for my hospital visit?
How do I update my insurance information before my visit?
How can I update my address information before my visit?

How can I find out if my insurance will cover my visit?
How can I find out how much I will owe after my insurance pays?
Will my cost estimate include all of the services I will receive at Fairview?
Can I be seen even if I don't have any insurance?
Can I pay my co-pay or co-insurance when I arrive?

How do I register online for my hospital visit?
In the top left hand corner of this page, right under the Fairview logo, you will see a tab called "My Health Tools." Click that tab and you will see a drop down menu. Choose "Pre-Registration." A list of Fairview hospitals will open. Select the hospital you will be going to. Fill out the form and click on the “submit form” button.

If you register before your visit, it will reduce your check in time. And your payment and insurance information will be on record.
 
How do I update my insurance information before my visit?
If you need to submit a change in your insurance, you may use Fairview’s online form. In the top left hand corner of this page, under the Fairview logo, you will see a tab called "My Health Tools." Click that tab and you will see a drop down menu. Choose "Pre-Registration." Select the hospital you will be going to. Fill out the form and click on the “submit form” button. If you wish to submit changes by phone, call the Financial Securing Center at 612-672-2000.
 
If you register before your visit, it will reduce your check in time. And your payment and insurance information will be on record.
How can I update my address information before my visit?
If you need to submit a change of address or other information, you may use Fairview’s online form. In the top left hand corner of this page, right under the Fairview logo, you will see a tab called "My Health Tools."  Click that tab and you will see a drop down menu. Choose "Pre-Registration."  Select the hospital you will be going to. Fill out the form and click on the “submit form” button. If you wish to submit changes by phone, call the Financial Securing Center at 612-672-2000.
 
If you register before your visit, it will reduce your check in time. And your payment and insurance information will be on record.
 
How can I find out if my insurance will cover my visit?
You should ask your insurance company. Coverage will vary with each plan. Visit your insurer's Website or call their customer service line.
 
How can I find out how much I will owe after my insurance pays?
Call our Consumer Pricing Line at 612-672-1048. We can estimate the cost of your upcoming visit. Your insurer can tell you how much you will owe, based on our estimate. The portion you are expected to pay for depends on your plan.
 
Will my cost estimate include all of the services that I will receive at Fairview?
No. Treatment often requires more than one service. If you have been in the hospital, you will receive separate bills from your surgeon, anesthesiologist, radiologist, etc. When you visit a clinic, you may have a separate bill for lab work. If you have questions about a bill from any of your providers, please call the number listed on the statement.
 
Can I be seen even if I don’t have any insurance?
Fairview provides needed medical care to people in the areas we serve and we have payment plans to help you pay your bills. After looking at all payment options, you may qualify for financial help. Call the number on your bill or a financial counselor. 

Learn more about Financial Assistance for Patients
 
Can I pay my co-pay or co-insurance when I arrive?
Yes. You can pay by cash, check or credit card (Discover, MasterCard or Visa).
 
At our primary care clinics, your co-pay is made at the time you check-in. You can make your payment with cash, check or credit card (Discover, MasterCard or Visa).
 
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