Telephone visits

Woman on phoneA telephone visit is a scheduled telephone appointment between you and a health-care provider. Telephone visits can be done from the convenience of your home, work, school, or virtually anywhere you have telephone access.

If a prescription is necessary, we can send it directly to a Fairview Pharmacy or another pharmacy of your choice. If lab work or X-rays are needed, the physician will put a note in your file and you can make an appointment to have the testing done at your convenience.

How it works

  1.  Schedule a telephone visit by calling your clinic. The clinic will ask you for the telephone number at which you can be reached.
  2.  Before your telephone visit, a medical assistant or nurse will call you and obtain verbal consent. We’ll also make sure your medication list, allergy information and medical history are current.
  3.  On the scheduled date and time, answer the phone (a doctor or nurse will call you).

Conditions and symptoms treated

  • Constipation
  • Cough
  • Diarrhea
  • Flu and cold
  • Low back pain
  • Pink eye
  • Sinus infection
  • Smoking cessation
  • Urinary tract infections
  • Other conditions identified by your healthcare provider

Follow-up and rechecks for:
  • Allergies
  • Attention deficit hyperactivity disorder (ADHD) for adults
  • Anxiety
  • Depression
  • Gastroesophageal reflux disease (GERD)
  • Gout
  • Hyperlipidemia
  • Migraines
  • Smoking cessation
Eligibility requirements
  • Established Fairview patient
  • Access to a phone

A telephone visit is charged based on the time that is spent on the phone with the doctor or nurse:

  • 5-10 minutes …....$30
  • 11-20 minutes …..$59
  • 21-30 minutes …..$85

We’ll bill your insurance company for this service. You’ll be responsible for the full cost if insurance coverage is denied. Please check with your insurance company to see if this type of visit is covered. If, during the course of the call, the health-care provider decides a telephone visit is not appropriate, we won’t charge you for the call.

Getting started
Request telephone visits by calling your clinic.

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