Case management

Provider and patient resources

"Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes."

Source: Case Management Society of America
CMSA Standards of Practice for Case Management
Revised 2010. Little Rock, AR. CMSA; 2010.

Patient tools


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