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Frequently Asked Questions
What are Specialty Medications?
Specialty drugs are used to treat serious or chronic medical conditions such as multiple sclerosis, hemophilia, hepatitis and rheumatoid arthritis. They’re typically injectable and can be self-administered by a patient or family member.

How do I get them?
Fairview Specialty Pharmacy will deliver specialty medications at the time and place you need them – including your home, work or other convenient location.

How often will the pharmacy call me?
To make sure you never run out of your medications, Fairview Specialty Pharmacy staff will call you 5 to 7 days before your prescription refill is due.

How do I access my medications if there is a delay, I have an emergency situation, or a disaster occurs?
If there is ever a question about your order, or what to do about your care in any situation, please contact the pharmacy and we will assist you. We will work with you and your care team to develop a plan to ensure you have access to your medications.

How do I find out about the status of my order, including delays?
If there is ever a question about your order, or what to do about your care in any situation, please contact the pharmacy and we will assist you. If we know a delay with your order will occur, we will contact you to discuss the delay and make new arrangements if necessary.
 
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