MyChart Terms and Conditions


Medical Information
Information on MyChart is provided "as is" without warranty of any kind and is meant for use only to support the patient's relationship with their current or future medical professional. User reliance on the material in MyChart is at your own risk. Please note the medical or health care information provided on MyChart is not a replacement for proper medical attention. Contact your clinic, your physician or 911 services immediately if you are suffering from urgent medical issues. The electronic record is the property of the clinic and the information displayed in MyChart may not be the complete medical record. Contact the appropriate Host Site directly for official copies of your medical record or in regard to discrepancies with the medical information listed in your record. 

The Host Sites place considerable emphasis on the privacy of patient information and their compliance with State and Federal Privacy Laws.
MyChart is configured to be secure from unauthorized access, but the Host Sites cannot be held responsible for:
  • Absolute security of all electronic communication transmissions between patient and clinic;
  • Unauthorized disclosure resulting from a user not logging out of an active session;
  • Unauthorized disclosure resulting from a lost or stolen user ID and password;
  • Unauthorized disclosure resulting from information printed by the user from MyChart; 
  • Unauthorized disclosure resulting from personal computer settings or installed software products that may compromise information security;
  • Similar events outside the substantial control of the Host Sites.    

Appropriate Use
Access to the MyChart system is granted to users for the purpose of furthering their medical care. Use of the system unrelated to this purpose may result in the suspension or termination of access privileges. Improper activities include, but are not limited to, as the use of inappropriate or abusive language, reserving appointment times that are not needed or are frequently cancelled and other activities that are deemed to cause a disruption to clinic operations in the sole discretion of the Host Sites.
Other Terms
The Host Sites shall not be liable for any damages suffered by the user or other third parties related to, directly or indirectly, the material and information contained in MyChart. In no circumstances will the Host Sites be liable to the user or any other person for direct, indirect, special, incidental or consequential damages of any type, even if informed of the possibility of such damages. The Host Sites cannot guarantee access to the MyChart system and are not liable for the user's inability to access or view the information contained on the site. By downloading or viewing the information on MyChart, the user agrees to hold the Host Sites harmless and indemnify them against any damages, claims, or other claims asserted against the Host Sites arising out of, or in any way connected with, the user's utilization of MyChart or the information contained therein.

This Agreement shall be governed by the laws of the State of Minnesota and any dispute arising hereunder must be submitted to binding arbitration in Minneapolis, Minnesota, pursuant to the Commercial Arbitration Rules of the American Arbitration Association. MyChart information and the logos, icons and other marks shown or referenced within are reserved by the Host</div> <div>Sites and are protected by copyright and trademark law. The user may not reproduce such information without the prior written consent of the Host Sites. This Agreement contains the entire agreement between the parties with respect to the subject matter contained herein and it shall not be modified or amended except by signed written instrument. The terms of this Agreement may be changed at any time in the discretion of the Host Sites and updated terms will be posted on the MyChart website for user access.
Discrimination is Against the Law. We comply with applicable Federal civil rights laws and Minnesota laws. We do not discriminate against, exclude or treat people differently because of race, color, national origin, age, disability, sex, sexual orientation or gender identity. Please see our Patients’ Bill of Rights.
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