MyChart privacy statement

Protecting Your Privacy
Your clinic uses electronic record systems and believes they are an important part of improving the quality and safety of the care we give. Physicians authorized practitioners and authorized staff use these systems to provide the information needed to treat you. Policies, processes and technical protections are in place to keep your information from being seen by anyone who should not see it. Our policies and processes conform to state and federal law and are designed to safeguard your privacy. Our staff is educated in confidentiality and the appropriate use of medical information.

Your Medical Record
MyChart is an Internet application that enables you to have secured web-based access to portions of your electronic medical record, and allows secure messaging with your care team. Messages you send via MyChart will be made part of your permanent medical record. Once it is made part of your record, it will be accessible to current and future staff members who are involved in your care.

Secure Communication
All MyChart communications between you and your clinic health care team are carried over a secure, encrypted connection directly into the electronic medical record. While you may receive Internet e-mail messages notifying you of new messages in your MyChart Inbox, these e-mails will never contain any confidential medical information. All medical record information and MyChart messages reside securely behind information system firewalls.

Access Codes
When you initially enroll to use MyChart, you will be provided with an access code. It is extremely important that you keep your MyChart access code, login name and password completely confidential from everyone. If your access code and password is available to others, they will be able to view your medical information and communicate with your clinic as if they were you. It is your responsibility to prevent disclosure of your access code and to change your password if you feel your security has been compromised. You can change your password online at any time.

Discrimination is Against the Law. We comply with applicable Federal civil rights laws and Minnesota laws. We do not discriminate against, exclude or treat people differently because of race, color, national origin, age, disability, sex, sexual orientation or gender identity. Please see our Patients’ Bill of Rights.
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